Author Archives: Mike Hatcliffe

The Three Most Interesting Crisis Case Studies of 2019 – so far!

Four months into 2019 and it’s already been a fascinating year in terms of crisis management. We have seen some companies fall hard (and continue to fall – think Wells Fargo), and some bounce back quickly from tough reputation and business threats. Here’s the three crises so far in 2019 from which most of us can learn (or be reminded about) the new rules which govern crisis management in the digital age.