On April 17th, 2018, Southwest Airlines flight 1380 was on its way from New York to Dallas when debris from a failed engine damaged the fuselage, including a cabin window, causing a rapid de-pressurization of the plane.
Sometimes, you have no concept where an idea will take you!
In 1951 one of America’s literary greats, the beat author, Jack Kerouac, famously wrote the first draft of his masterpiece, ‘On The Road’, as a continuous draft on one enormous single roll of paper.
Equifax was back in the news recently, promising that it is now a model of data security – although, of course, we could not help but be reminded of the circumstances of its massive loss of sensitive consumer data in 2017.
When Nicholas Donnison took responsibility in 2017 for Cathay Pacific’s business resilience in the Americas he discovered there were many existing plans.
KFC’s inspired response to a crisis which threatened to sink its UK restaurants early in 2018 won it a coveted Golden Lion at Cannes.
The Capital One data breach in late July, which affected 106 million customers, is a bombshell even in the world of crisis management that focuses on managing bombshells!
Nothing really bad will happen to your organization, right?
Do you plan to be in sunny (and sweaty!) Florida this week at the 2019 PRSA Sunshine District Conference?
Many of you who read this blog have in the past year downloaded our e-book, written and edited by experts, The New Rules of Crisis Management in the Digital Age.